Privacy Policy

At Smell Whaat, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website and services.

1. Information We Collect

We collect the following types of information when you visit or interact with our website:

A. Personal Information

Name
Email address
Shipping and billing addresses
Payment information (processed through secure third-party payment providers)
Phone number

B. Non-Personal Information

Browser type and version
IP address
Device information
Time and duration of your visit
Pages visited and interactions with our site
Cookies and similar tracking technologies (see our Cookies Policy)

2. How We Use Your Information

Order Processing and Fulfillment: To process your purchases and deliver the products you’ve ordered.
Customer Support: To respond to inquiries, provide support, and communicate with you about your orders.
Improvement of Services: To analyze site usage, improve website functionality, and enhance your shopping experience.
Marketing and Promotions: With your consent, we may send you promotional offers, newsletters, and updates about new products and services.
Security: To protect our website from unauthorized access, fraud, or any other malicious activity.

3. How We Share Your Information

Service Providers: We may share information with trusted third-party service providers (such as payment processors, shipping carriers, and website hosting services) to facilitate the services we provide.
Legal Compliance: We may disclose your information when required by law or to protect the rights, property, or safety of Smell Whaat, our customers, or others.

4. Your Rights and Choices

Access and Correction: You can access and update your personal information by logging into your account or contacting us at support@smellwhaaat.com.
Opting Out of Marketing: You can unsubscribe from promotional emails at any time by following the instructions in the email or contacting us.
Deleting Your Information: If you wish to delete your account or personal information, please contact us. We will honor your request unless we are legally required to retain certain information.

5. Data Security

We take the security of your personal information seriously. We use encryption, secure socket layer (SSL) technology, and other industry-standard measures to protect your data from unauthorized access, alteration, or destruction. However, no method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, legal, or accounting purposes).

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us at support@smellwhaaat.com, and we will take steps to delete the information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and your continued use of our website indicates your acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: support@smellwhaaat.com